At Revantage Healthcare, our Virtual Medical Assistant (VMA) services provide reliable remote administrative and clinical support tailored for healthcare providers. Our VMAs manage time-consuming tasks like appointment scheduling, medical billing, EMR handling, and insurance verification—allowing doctors and staff to prioritize patient care without operational distractions.
Why Choose Our Virtual Medical Assistants?
Lower Costs: Avoid overhead and payroll expenses by outsourcing to trained, cost-effective VMAs.
Increased Efficiency: Delegate routine tasks and streamline workflows for maximum productivity.
Improved Patient Experience: We handle communication, appointment reminders, and follow-ups for better satisfaction.
Operational Streamlining: From remote patient monitoring to accurate medical records management, we optimize your office operations.
HIPAA-Compliant Services: Your data is safe—our platforms and assistants follow strict data security and compliance standards.
Our Core Virtual Assistant Services Include:
Appointment Scheduling
EMR/Data Management
Patient Communication
Administrative Support
Insurance Verification
Remote Patient Monitoring
Telehealth Coordination
Triage Assistance
Medication Refills
Virtual Reception Support
Appointment Scheduling:
Our VMAs manage patient calendars by scheduling appointments, sending automated reminders, handling rescheduling, and minimizing no-shows — ensuring smooth front-desk operations even after hours.
Medical Billing and Coding:
We assist with preparing accurate claims, submitting to insurance payers, posting payments, and reducing denials or rejections through clean claim practices that support your revenue cycle.
Medical Records Management:
From updating patient records and uploading documents to managing EMRs and maintaining HIPAA-compliant data accuracy, our VMAs ensure records are secure and up to date.
Patient Communication:
Our assistants handle incoming calls, email queries, prescription refill requests, and general patient follow-ups, improving patient satisfaction and clinic responsiveness.
Administrative Support:
Let our VMAs take care of data entry, file management, appointment confirmations, faxing, and backend office workflows so your team can stay focused on clinical priorities.
Insurance Verification:
We verify insurance eligibility, benefits, prior authorizations, and copays before the patient visit — helping reduce billing errors and streamlining patient onboarding.
Remote Patient Monitoring:
We track vitals, chronic care data, and post-visit metrics, communicate with patients for follow-ups, and coordinate with providers — improving long-term care outcomes.
Telehealth Coordination:
Our VMAs support video appointment setup, manage patient instructions, troubleshoot connectivity issues, and handle post-visit documentation and follow-up scheduling.
