A stronger revenue cycle for a three-physician surgical practice.
Revantage connected aged A/R recovery, faster billing and patient collections to bring greater control to a fragmented revenue cycle.
The challenges behind the engagement.
- Monthly collections were approximately $220K despite a high-value surgical claim mix.
- A 14-day billing lag and weak patient-balance follow-up slowed cash flow.
- Practice leadership had limited visibility into payer issues, reimbursement defects and aged claims.
- The existing billing model carried high costs and offered limited operational or system-transition support.
Practical changes across the workflow.
Prioritize the A/R
Organized outstanding claims by timely-filing exposure, payer status and resolution priority. One team worked the backlog while another protected current billing.
Fix recurring issues
Analyzed rejection and reimbursement trends, strengthened charge-scrubbing feedback and supported front-office education.
Accelerate billing
Reduced billing lag to three days in the first month and then to approximately 24 hours.
Improve patient collections
Added virtual administrative support and electronic statements to strengthen patient-responsibility follow-up.
Make performance visible
Established weekly operating calls and monthly business reviews covering financials, payer strategy and exceptions.
What changed for the practice.
- Monthly collections increased to approximately $700K within six months.
- DSO fell from 120 to 55 days, while claims moved to an approximately 24-hour billing cadence.
- Monthly patient collections increased from approximately $10K to $30K.
- The source reports substantial vendor-cost savings alongside higher collections.
Revenue improved when aged A/R, billing speed, patient collections and management reporting were operated as one connected process.
Could your practice be collecting more?
Find revenue gaps, billing delays and opportunities for stronger follow-through.